Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Scentifyi. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy below.
Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak periods, promotions, or holidays, processing times may be slightly extended.
Shipping Coverage
We currently ship across Pakistan. Delivery availability may vary depending on your location and courier service coverage.
Estimated Delivery Times
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other factors beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- We may offer free shipping on selected orders, promotions, or minimum purchase amounts.
Order Tracking
Once your order has been shipped, you will receive tracking information (where available) so you can monitor the status of your delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Scentifyi is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work with the courier service to investigate and assist in resolving the issue.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, Scentifyi cannot guarantee delivery dates and is not liable for delays caused by:
- Courier service disruptions
- Severe weather conditions
- Public holidays
- Customs or government restrictions
- Other circumstances beyond our reasonable control
Order Inspection
We recommend inspecting your order upon delivery. If you receive the wrong item or a damaged product, please notify us within 48 hours of receiving your package.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team.
Scentifyi — Delivering premium fragrances to your doorstep with care and reliability.